At Smart Leap, we understand that the Supply Chain is key to any business’s competitiveness. We specialize in optimizing processes like Inventory Management, Demand Planning, Logistics, Supplier Management, Distribution, and Supply Chain Analysis. We collaborate with supply chain teams to eliminate inefficiencies, improve visibility, and adapt quickly to market changes. Here’s how we’ve achieved it:
Improvement Management: Agile Backlog Build-Up for Effective Organization
Challenge: A supply chain team had many improvements to implement in their processes, but work was disorganized, lacking clarity in priorities or deadlines, delaying progress.
Solution: We implemented Agile Backlog Build-Up, collaborating with the team to create a categorized, prioritized, and effectively planned backlog. We organized initiatives into iterative cycles, aligning them with the supply chain’s strategic goals.
Result: A 50% increase in the implementation of key improvements and a 40% reduction in time lost due to disorganization, achieving a more structured and agile approach.
Logistics Optimization: Design Thinking for User-Centered Innovation
Challenge: Logistics processes were inefficient, with frequent customer complaints about delays and lack of delivery visibility.
Solution: We applied Design Thinking, starting with interviews with customers and employees to empathize with their needs. We prototyped solutions like a real-time tracking system and optimized routes, iterating based on feedback to design a user-centered process.
Result: A 60% improvement in customer satisfaction and a 45% reduction in delivery times thanks to more agile and innovative logistics.